NHTSA Complaint #10629812 — 2004 JEEP LIBERTY

IN DECEMBER, 2011, THE FRONT DRIVER'S SIDE WINDOW OF MY JEEP LIBERTY FELL SUDDENLY WHILE I WAS DRIVING THE VEHICLE. THE SUDDEN AND UNEXPECTED OCCURRENCE NEARLY CAUSED ME TO LOSE CONTROL OF THE CAR. I FELT FORTUNATE THAT I WAS DRIVING WHEN THIS HAPPENED AND NOT ONE OF MY CHILDREN. HAD I BEEN AN INEXPERIENCED DRIVER, THE SUDDEN SHOCK OF THIS OCCURRENCE WOULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR. I TAPED THE WINDOW UP AND CONTINUED TO DRIVE IT. TWO WEEKS LATER, THE REAR WINDOW ON THE DRIVER'S SIDE SUDDENLY AND UNEXPECTEDLY FELL. AT THAT TIME, MY DOG NEARLY FELL OUT OF THE CAR. IN THE SPRING OF 2012, AFTER DRIVING AROUND WITH TAPED UP WINDOWS FOR FOUR MONTHS, I TOOK THE CAR TO A JEEP DEALER. THE REPAIR COST ME $850.00. THIS PAST SPRING, THE SAME THING HAPPENED WITH THE WINDOW ON THE RIGHT PASSENGER SIDE. I HAVE BEEN DRIVING WITH DOOR STOPPERS SHOVED INTO THE WINDOW TO HOLD IT UP. HOPE I DON'T HAVE TO WORRY ABOUT A GRANDCHILD FALLING OUT! I HAVE BEEN RESEARCHING THIS ISSUE ON THE INTERNET AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS VERY ISSUE! THE PROBLEM APPEARS TO BE A CHEAP PLASTIC PART IN THE WINDOW MECHANISM. MANY JEEP LIBERTY OWNERS ARE SAYING IT IS NOT WORTH FIXING THEIR WINDOWS ANYMORE, BECAUSE THEY FIX THEM AND THEN THE WINDOWS JUST FALL AGAIN AND AGAIN AND AGAIN. WHY IS THIS NOT SEEN AS A SAFETY ISSUE? I WORK IN THE PUBLIC HEALTH SECTOR AND THIS IS MOST DEFINITELY A SAFETY ISSUE! *TR