NHTSA Complaint #10516185 — 2002 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10516185
Vehicle	2002 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	June 15, 2006
Date Filed	June 11, 2013
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE AIR BAGS DASHBOARD LIGHT BLINKS INTERMITTENTLY IN TEMPERATURES BELOW 20 F. DEALER SAYS TO BRING IN. TROUBLE IS WE NEED THE CAR FOR HOURS BEFORE THEY OPEN AND BY THAT TIME THE CAR HAS WARMED UP, THE CAR HAS BEEN TURNED ON AND OFF SEVERAL TIMES DURING ERRAND RUNNING. AFTER WHICH TIME, THE WARNING LIGHT IS NOT SHOWING. 1-TROUBLE IS WE ARE NOT ASSURED THIS IS JUST A WARNING LIGHT ISSUE WHICH MEANS IT'S OKAY TO USE WHILE LIGHT IS FLASHING. NOR DO WE KNOW IF THIS MEANS THE AIR BAGS MAY BE DEFECTIVE AND NOT WORK IN ANY CONDITIONS!? 2-THE DEALER CLAIMS TO NOT BE AWARE OF THIS ISSUE ALTHOUGH A SIMPLE SEARCH OF THE INTERNET SHOWS THE SAME ISSUE--THEIR ANSWER? "WE DIDN'T FIND ANY CODES WHEN WE TESTED IT". 3-THIS ISSUE SHOWED SEVERAL TIMES WHILE OUR CAR WAS COVERED UNDER THE PLATINUM WARRANTY AT THE TIME THEY FIRST "TESTED" FOR PROBLEMS. *TR

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