NHTSA Complaint #10516145 — 2010 MERCURY MILAN

IN APRIL OF 2013 I LEFT WORK AND GOT UP TO 45 MPH WHEN THE CAR JERKED AND THEN LOST ALL POWER. I FLOORED THE GAS AND THE ENGINE DID NOT RESPOND. WAS ABLE TO PULL OFF THE ROAD AND NOTICED A WRENCH ICON LIGHT. I STOPPED THE CAR AND PUT IT IN PARK THEN GAVE IT SOME GAS WITH NO RESPONSE AT ALL. THE CAR WAS JUST BARELY IDLING. I SHUT IT OFF AND RESTARTED IT, TOOK A FEW SECONDS LONGER THAN USUAL FOR IT TO START BUT IT SEEMED TO RUN FINE AFTER THAT AND THE WRENCH LIGHT WAS NOW OFF. CALLED THE DEALER AND THEY SAID IF IT'S RUNNING OK TO JUST KEEP AN EYE ON IT, IT MIGHT NOT REPEAT. I NOTICED THE CAR WOULD OCCASIONALLY START JERKING LIKE A TRANSMISSION PROBLEM. TOOK IT INTO THE DEALER ON MAY 28, 2013 AND THEY COULD NOT FIND A PROBLEM. THEY SAID IT SOUNDED LIKE A THROTTLE BODY ISSUE BUT THEY HAD NONE IN STOCK AND WERE BACK-ORDER. ON JUNE 7TH I WAS DRIVING AND THE CAR AGAIN LOST ALL POWER, PULLED OFF THE ROAD AND RESTARTED. CAR STARTED BUT WAS JERKING A LOT MORE. NEXT DAY IT LOST POWER AGAIN AS I PULLED AWAY FROM A STOP LIGHT. PULLED OVER AGAIN, RESTARTED, PUT IN GEAR AND THE THROTTLE DID NOT RESPOND. I WENT THROUGH THIS FOR 6 RESTARTS UNTIL THE THROTTLE WOULD RESPOND. THIS TIME THE ENGINE LIGHT CAME ON AND REMAINED ON UNTIL IT WENT TO THE DEALER TODAY. THE DEALER PUT MY NAME ON A WAIT LIST FOR A NEW THROTTLE BODY AND SAID IT WOULD BE 3-6 WEEKS UNTIL IT CAME IN. I AM NOW STUCK WITH A CAR I'M PAYING ON BUT CAN NOT DRIVE FOR 3-6 WEEKS. I'M LUCKY THIS DIDN'T HAPPEN ON A HIGHWAY OR GOING THROUGH A BUSY INTERSECTION. FORD SHOULD BE FORCED TO RECALL THESE. *TR