NHTSA Complaint #10515789 — 2008 MERCURY MOUNTAINEER

WHEN YOU HIT A BUMP WHILE DRIVING THE DRIVER'S SEAT MOVES ALL THE WAY BACK TO THE EASY ENTER/EXIT POSITION AND THE DOME LIGHT COMES ON. I AM A SHORT PERSON OF 5' AND WHEN THIS HAPPENS I CANNOT REACH THE PEDDLES AND HAVE TO EXTEND MY ARMS ALL THE WAY TO REACH THE STEERING WHEEL. I HAVE TO REACH DOWN AND MANUALLY MOVE THE SEAT BACK. SINCE MY SPEED DECREASES SUDDENLY I AM AFRAID SOMEONE WILL REAR END ME ONE DAY. I UNDERSTAND THAT THIS IS HAPPENING ON MORE THAN ONE 2008 MERCURY MOUNTAINEERS AND TO HAVE IT REPAIRED WILL COST HUNDREDS OF DOLLARS. I AM RETIRED WITH A DISABILITY AND ON A FIXED INCOME AND CANNOT AFFORD TO HAVE THIS FIXED. THIS IS A SERIOUS SAFETY HAZARD AND DO NOT KNOW WHY FORD WILL NOT ISSUE A RECALL. I HOPE NO ONE IS SERIOUSLY OR FATALLY INJURED BECAUSE OF THIS ISSUE. *TR