NHTSA Complaint #10515648 — 2008 MINI COOPER

DEAR [XXX], I AM WRITING TO YOU IN REGARDS TO MY MINI COOPER VIN# [XXX]. FIRSTLY, I AM AWARE OF TWO RECALL NOTICES, ID# [XXX] AND ID #[XXX]. I BELIEVE I SHOULD HAVE BEEN NOTIFIED OF THESE RECALLS BUT TO DATE HAVE NOT RECEIVED A LETTER. SEVERAL TIMES I INDICATED THE SENSORY WARNING CAME ON WITH ENGINE MALFUNCTION. THIS CONCERNS ME, BECAUSE SINCE I PURCHASED THIS VEHICLE, I HAVE HAD CATASTROPHIC FAILURES BEFORE 45,000MILES. I HAVE BROUGHT IT TO THE MINI SERVICE CENTER FOR THESE FAILURES, INCLUDING: REPLACING SPARK PLUGS, FAULTY COIL PACK, FAULTY LATCH, BRAKE REPLACEMENT, CATALYTIC CONVERTER FAILURE, ON-BOARD COMPUTER REPLACEMENT, TOTAL REPLACEMENT OF THE TRANSMISSION AND CURRENTLY, THE SOLENOID VALVE REPLACEMENT WHICH IS NOT YET FIXED. I HAVE ENCLOSED COPIES OF MY INVOICES FOR THESE PROBLEMS AND SERVICE VISITS. [XXX], THE TECHNICIAN AT MINI OF CAMARILLO, STATED THIS LAST PROBLEM (THE SOLENOID VALVE) APPARENTLY IS RELATED TO THE VANOS ALTHOUGH THE ENGINE LIGHT CAME ON/OFF WITH CAUTION MESSAGE ENGINE MALFUNCTION CATALYTIC CONVERTER. I TOOK IT OUT FOR A TEST DRIVE WITH HIM IT STILL HAD THE SAME EXACT JOLT THRASHING BACK AND FORTH MOTION HARD ENOUGH IT IS FELT ON THE SEAT. [XXX] AT MINI OF CAMARILLO INFORMED ME IN ORDER TO REPAIR THE IGNITION COIL AND REPLACE THE SPARK PLUGS PREVIOUSLY REPLACED AT THE CALABASAS SERVICE CENTER I HAVE TO PAY A SUBSTANTIAL AMOUNT OF MONEY IN ORDER TO FIX THIS CURRENT PROBLEM. I DON'T UNDERSTAND THIS SINCE THE TIME I BROUGHT THE VEHICLE ON MAY 24TH THE CAR STILL SHAKES VIOLENTLY WHILE EXITING OUT OF THE FREEWAY AND ON FREQUENT STOPS. THESE CONTINUED MECHANICAL PROBLEMS WITH MY MINI COOPER HAVE REQUIRED IT TO REMAIN UNREPAIRED AND OUT OF SERVICE AT THE MINI SERVICE CENTER NOW FOR A WEEK TO BE MECHANICALLY SAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR