NHTSA Complaint #10851815 — 2008 MINI COOPER

I PURCHASED A NEW 2008 MINI COOPER FROM AUTOHAUS WEST/MINI OF ST LOUIS. THE MINI COOPER WAS DESIGNED, MANUFACTURED, ASSEMBLED, DISTRIBUTED AND SOLD BY BMW OF NORTH AMERICA, BMW (U.S.) HOLDING CORP., AND BAYERISCHE MOTOREN WERKE AKTIENGELLSCHAFT. I EXPERIENCED A PROGRESSIVE FAILURE OF THE TIMING CHAIN, TIMING CHAIN TENSIONER AND RELATED TENSIONER RAIL, GUIDE RAIL AND SUPPORT RAIL. THE TIMING CHAIN HAD PREVIOUSLY BEEN REPRESENTED TO HAVE A USEFUL LIFE EQUAL TO THE LIFE OF THE CAR. THE TIMING CHAIN IS LOCATED WITHIN THE ENGINE, CONSISTS OF A METAL CHAIN, AND IS NOT SUBJECT TO ADJUSTMENT OR ROUTINE MAINTENANCE. I EXPERIENCED A PROGRESSIVE FAILURE OF THE TIMING CHAIN AS FOLLOWS: (A) DEATH RATTLE OR DIESEL NOISE FROM ENGINE UPON START UP & AT LOW SPEEDS, (B) ROUGH IDLING AFTER HIGHWAY DRIVING, (C) POWER LOSS & ENGINE STALLS ON HIGHWAY EXIT RAMPS, (D) POWER LOSS & ENGINE STALLS ON HIGHWAY, & (E) CATASTROPHIC ENGINE FAILURE. THE MINI COOPER WAS SERVICED BY AUTOHAUS WEST ON THREE SEPARATE OCCASIONS WITH REPAIRS//REPLACEMENT OF SPARK PLUGS, BATTERY, IGNITER COILS, THERMOSTAT COVER AND OTHER ITEMS TOTALING OVER $3,000. AUTOHAUS WEST FAILED TO IDENTIFY THE TIMING CHANGE AS A PROBLEM. AUTOHAUS WEST, BMW OF NORTH AMERICA, LLC, BMW (U.S.) HOLDING CORP., AND BAYERISCHE MOTOREN WERKE AKTIENGELLSCHAFT HAVE KNOWN ABOUT THE TIMING CHAIN TENSIONER DEFECT SINCE 2007 AND HAVE FAILED TO WARN CONSUMERS, ISSUE A RECALL OR PROVIDE EXTENDED WARRANTY COVERAGE.THE LOSS OF POWER & ENGINE STALLS ARE SERIOUS SAFETY HAZARDS & WILL EVENTUALLY LEAD TO ACCIDENTS, INJURIES & EVEN DEATH. TECHNICAL SERVICE BULLETIN M110207 WAS ISSUED IN JANUARY, 2008. HOWEVER, IT IS NOT WIDELY KNOWN TO CONSUMERS AND FAILS TO GIVE CONSUMERS ADEQUATE WARNING. BMW SETTLED CLASS ACTION RE N14 ENGINE USED IN MINI COOPER S. HOWEVER, IT HAS IGNORED SAME PROBLEM WITH N12 ENGINE USED IN MINI COOPER. SAME ISSUES.