NHTSA Complaint #10515590 — 2007 NISSAN XTERRA

I PARTICIPATED IN THE NISSAN CAMPAIGN TO REPLACE A RADIATOR AND TRANSMISSION, DUE TO A DEFECTIVE ASSEMBLY THAT CAUSED TRAN FAILURE. DEALERSHIP REPLACED THE TWO MAIN PARTS UNDER THE CAMPAIGN. I RECEIVED MY VEHICLE, AND ONLY HAD IT FOR 1 1/2 DAYS BEFORE ANOTHER ISSUE RELATED TO THE RADIATOR / COOLING SYSTEM WAS EXPERIENCED. I WAS YET AGAIN, ON THE HIGHWAY HEADING TO A JOB AND OVERHEATED, THUS DISABLING MY VEHICLE. I STAYED THE INTERSTATE FOR 3 HOURS WAITING ON ROADSIDE ASSISTANCE TO TOW ME BACK TO THE DEALERSHIP. I'M HAVING AN ISSUE WITH NISSAN NOT WILLING TO COVER WHAT'S CLEARLY THEIR PROBLEM TO BEGIN WITH. IT'S NOT THE CONSUMER'S PROBLEM THAT THEY INSTALLED FAULTY COMPONENTS IN THEIR CARS AND TRUCKS, THAT CAUSED THE MAJOR MALFUNCTIONS. IF I WERE A CONSUMER (WHICH I AM); I WOULD FEEL THAT THEY ARE NOT OWNING UP TO THE FULL LIABILITY CAUSED BY THEIR NEGLIGENCE IN PUTTING INFERIOR PARTS IN THEIR VEHICLES THAT CAUSED THE MALFUNCTION IN THE FIRST PLACE. I'M NOT ONLY UPSET AT THEIR RESPONSE; LET'S NOT OVERLOOK THE FACT THAT ON THE TWO DAYS MY TRUCK FAILED (FIRST TIME WHEN THE TRANNY BLEW OUT ON THE HIGHWAY, AND THE SECOND TIME WHEN I WAS ON THE HIGHWAY AGAIN; AND OVERHEATED); I WAS HEADING TO JOB OBLIGATIONS I HAD FOR PRIVATE CLIENTS OF MINE. I LOST 1,375.65 ON DAY ONE FOR MISSING MY APPT. ON THE FIRST INCIDENT, AND AN ADDITIONAL 868.04 ON THE NEXT INCIDENT. MY TRUCK'S ISSUE IS THAT THERE NEEDS TO BE A SYSTEM FLUSH OF THE RADIATOR AND THE THERMOSTAT NEEDS REPLACEMENT... BOTH ARE DIRECT CAUSE OF THE INCIDENT WITH THEIR CRAPPY RADIATOR ASSEMBLY THEY PUT IN THE VEHICLE IN THE FIRST PLACE. I DON'T HAVE THE EXTRA MONEY TO DO THE MAINTENANCE, AND I'VE LOST MONEY IN THE ORDEAL AS WELL. I THINK IT BE "BEST PRACTICE" AND GOOD CUSTOMER CARE; THAT NNA COVER THE COST OF THE FLUSH AND THE THERMOSTAT, CAUSED FROM THE MIXTURE CONTAMINATION OF COOLANT AND TRAN FLUID. *TR