NHTSA Complaint #10514811 — 2010 VOLVO S80

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10514811
Vehicle 2010 VOLVO S80
Component AIR BAGS
Date of Incident
Date Filed
Mileage 47,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

"SRS (SUPPLEMENTAL RESTRAINT SYSTEM) AIRBAG FAILURE URGENT" MESSAGE CAME ON. I TOOK VEHICLE TO THE DEALERSHIP FOR REPAIR. THE DIAGNOSIS WAS A FAULTY (R) FRONT PASSENGER SEAT BELT ASSEMBLY, WHICH WAS REPLACED. SEVERAL DAYS LATER THE FAULT MESSAGE RETURNED. DEALERSHIP CHECKED CODES AND INDICATED IT WAS THE SAME EXACT PART. I HAD THE PREVIOUS OWNER'S SERVICE HISTORY FOR THE CAR AND DISCOVERED THIS PROBLEM HAD OCCURRED 6 MONTHS PRIOR TO ME PURCHASING THE VEHICLE AND ANOTHER DEALERSHIP HAD ALREADY REPLACED THE SAME SEATBELT ASSEMBLY. SO INSTEAD, THE CURRENT DEALERSHIP REPLACED THE CONTROL MODULE FOR THE ENTIRE SRS SYSTEM. TWO DAYS LATER THE FAULT MESSAGE RETURNED AGAIN. THE CAR IS BACK AT THE DEALERSHIP FOR THE THIRD TIME NOW AND HAS BEEN THERE FOR A TOTAL OF ABOUT A MONTH. THEY ARE NOT SURE EXACTLY WHAT THE PROBLEM IS, BUT SUSPECT THE WIRING HARNESS UNDER THE FRONT PASSENGER FLOOR AREA. I HAVE RESEARCHED THIS ISSUE QUITE A BIT AND HAVE DISCOVERED A RECALL INVOLVING THE CONNECTION FOR THE CLOCK SPRING IN THE STEERING WHEEL FOR MY 2010, BUT MORE TELLING IS A RECALL AFFECTING 17,000 VEHICLES ENCOMPASSING MANY MODELS MY 2012 FOR A WIRING PROBLEM WHERE THE SEAT HARNESS MAY BECOME DISCONNECTED WHEN MOVING THE SEAT. PERHAPS EVEN THOUGH MY VEHICLE IS A 2010 IT STILL COULD BE THE SAME PROBLEM SINCE NOT MUCH HAS CHANGED BETWEEN THESE MODEL YEARS. I HAVE ALSO LEARNED THAT THE SRS SYSTEM DISABLES THE AIRBAGS WHEN THIS FAULT OCCURS SO THIS REPRESENTS A MAJOR SAFETY RISK TO ME AND MY FAMILY. *TR

Related Complaints for the 2010 VOLVO S80

Other AIR BAGS Complaints

#11540556 The air bag warning randomly popped up on my screen. They will not deploy if I get into a wreck. Non working air bag....
#10465354 TL* THE CONTACT OWNED A 2010 VOLVO S80. THE CONTACT STATED THAT WHILE DIRVING 30 MPH, SHE ATTEMPTED TO AVOID A DEER A...

Recent Complaints for the 2010 VOLVO S80

#11711169 ELECTRICAL SYSTEM On [XXX] I was driving from Opelika, AL to Birmingham, AL. About 20 miles from home while driving on [XXX] in the lef...
#11711155 ENGINE Car would not crank, got fuel system replaced. Week later after being parked, while driving car cut off on highway. ...
#11665865 STRUCTURE The contact owns a 2010 Volvo S80. The contact stated that there was condensation inside the vehicle. Additionally, t...
#11641253 UNKNOWN OR OTHER Driving down [XXX] headed west to Charlottesville and debris flew off of another truck with a trailer attached . Came...
#11540556 ELECTRICAL SYSTEM The air bag warning randomly popped up on my screen. They will not deploy if I get into a wreck. Non working air bag....
Check any vehicle history by VIN - Free vehicle history report