NHTSA Complaint #11711169 — 2010 VOLVO S80

On [XXX] I was driving from Opelika, AL to Birmingham, AL. About 20 miles from home while driving on [XXX] in the left lane, my car would not accelerate. I pushe9 it down to the floor and there was no gas, so I had to get over to the right lane while rolling to get out of danger of the traffic and large trucks. MY car has been towed three time in about 3 month in 2025. I had it towed from my work parking lot twice because it would not crank. We bought new batteries, changed out the key batteries and this last incident. We had just got the car out of the shop for a fuel pump & fuel pump control module. (see receipt). I learned there was a Safety Recall from the NHTSA. However, when I called only to learn that my car had not been recalled. Therefore, I am quite confused because the safety issue recall no 09V343000 for 2010,S80 appears to be having the same issue. the software within the Central Electronic module (CEM) is not sending the signal to the fuel pump that was just replaced to the electronic module (PEM). The missing signal to the PEM inhibits the start of the fuel pump. This was a very frightening experience having a car stop on the highway while in the fast lane. Now the fear of it happening again is quite frightening, that's why I confused as to the seriousness of this electrical system software issue is not being taken for granted on my vehicle. If it was a problem for some, why would it not be a problem for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)