NHTSA Complaint #10514629 — 2013 KIA SORENTO

WE LEASED 2013 KIA SORENTO IN AUG 2012 AFTER DRIVING FEW MONTHS ENGINE STARTS TO SHUT DOWN BY IT SELF, THE FIRST TIME SHUTS DOWN ON MY DRIVEWAY, I DIDN'T CONTACT DEALER AT THAT TIME, AFTER FEW MONTHS I WAS DRIVING ON STREET AND ENGINE SHUTS DOWN AGAIN AND I COULDN'T PUT THE CAR IN PARK TO START THE ENGINE AGAIN, CALLED AAA TOW TRUCK TO TOW THE CAR TO DEALER, AFTER FEW DAYS THE COULDN'T FIND ANY PROBLEM BUT DEALER CONTACTED KIA CENTER FOR HELP AND THEY CHANGED PARTS AND HOPING EVERYTHING IS FIXED BUT AFTER FEW MONTHS THE PROBLEM START AGAIN AND ENGINE SHUTS DOWN AGAIN AND AGAIN AND AGAIN ALMOST FIVE TIMES IN ONE MONTH, THE LAST TIME ENGINE SHUTS DOWN WHEN MY WIFE WAS GOING TO DROP OFF OUR KIDS AT SCHOOL AND ALL THE CARS STOPPED IN THE MORNING RUSH HOUR, THEY WERE PANICKED AND WE CONTACTED DEALER AGAIN FOR SECOND TIME AND TOOK THE CAR IN FOR REPAIR, AFTER FEW DAYS TEST DRIVE AND TEST EVERYTHING THEY COULDN'T FIND ANYTHING AND THEY DID CONNECT A RECORDING DEVICE TO OUR CAR TO RECORD THE FAULT OR CODE WHEN ENGINE IS SHUTTING DOWN, THIS IS INCONVENIENT ALL THE WIRES ARE HANGING FROM THAT DEVICE. WE EXPLAINED THIS ISSUE TO DEALER SERVICE MANAGER, SALES MANAGER AND IT IS HIGH SAFETY ISSUE, I AM WONDERING IF THOSE MANAGERS WILL DRIVE THIS CAR OR THEIR FAMILY WILL DRIVE THIS CAR AROUND, IT IS VERY EASY TO TELL US WE COULDN'T FIND ANYTHING, THANK GOD WE DIDN'T INVOLVE IN ANY ACCIDENT BUT IF HAPPENS I AM WONDERING WHAT KIND OF ANSWER WILL GET FROM DEALER. SO WE ARE GOING TO DRIVE AROUND AND NEXT TIME WILL BE THIRD TIME AND BY CALIFORNIA LEMON LAW THEY HAVE TO TAKE THIS CAR AWAY AND RETURN OUR MONEY OR GIVE US A NEW CAR. *TR