NHTSA Complaint #10514348 — 2012 HYUNDAI SANTA FE

HI, I AM SENDING THIS PAPER DUE TO THE UNEXPECTED FLATTENED TIRE ACCIDENT ON 81 I HIGHWAY IN MAY 26, 2013 2 PM. THE TIRE WAS SUDDENLY FLATTENED WHILE I WAS DRIVING IN 65~75 MPH, SO IT WAS A LIFE THREATENING ACCIDENT. I REALLY DIDN'T EXPECT THIS TO HAPPEN BECAUSE I HAD AN INSPECTION IN MAGUIRE A WEEK BEFORE THE ACCIDENT OCCURRED. AT FIRST, I THOUGHT THAT MY TIRE GOT IMPALED BY THE NAIL; HOWEVER, THE INSPECTOR IN MAGUIRE COULDN'T FIND ANY NAIL. SURPRISINGLY, THE TIRE WASN''T LEAKING ANYMORE AFTER IT WAS REFILLED AGAIN. HE AND HIS CO-WORKER TRIED IT SEVERAL TIMES TO MAKE SURE IT WASN'T LEAKING, AND IT SURE WASN'T LEAKING ACCORDING TO THEIR SEVERAL ATTEMPTS. I ASKED MAGUIRE TO TAKE RESPONSIBILITY FOR THIS WEIRD ACCIDENT, BUT THEY SAID THAT THE FAULT IS TO HYUNDAI NOT THEM, WHILE HYUNDAI CUSTOMER SERVICE TOLD ME THAT THE RESPONSIBILITY IS KUMHO TIRE'S. THEREFORE, I ASKED KUMHO TO TAKE RESPONSIBILITY FOR MY ACCIDENT AND ASKED THE MONEY FOR THE REPAIRING COST OF MY CAR. THEY FIRST CLAIMED THAT THE TIRE HAS NO TECHNICAL PROBLEM SINCE THERE IS NO MORE AIR LEAKING, SO THEY CAN'T PAY THE REPAIRMENT COST. NONETHELESS, THE TIRE WAS FLATTENED, WHICH IS AN UNCHANGEABLE FACT, SO I ASKED ONCE MORE TO TAKE RESPONSIBILITY OF MY ACCIDENT. AFTER SEVERAL ATTEMPTS, THEY FINALLY AGREED TO INSPECT THE TIRE AND SEND TWO TIRES TO ME. I ALSO AGREED AT FIRST, BUT I FIGURED THAT I CAN''T REALLY TRUST THEM FOR AN HONEST INSPECTION. I FOUND SIMILAR 'FLATTENED TIRE CASES IN THE INTERNET, SO I DECIDED TO SEND IT TO NHSTA FOR ACCURATE AND THROUGH INSPECTION. PLEASE HELP ME AND MANY OTHER PEOPLE WHO HAVE SIMILAR CASES TO FIND A REASON FOR A "'NO HOLE, YET SOMEHOW FLATTENED TIRE. THANK YOU. P.S I HAVE INSPECTION PAPERS THAT I GOT BEFORE AN ACCIDENT AND AFTER THE ACCIDENT. I WILL ATTACH THESE PAPERS AND SEND A TIRE IF YOU NEED A CLOSE INSPECTION. *TR