NHTSA Complaint #10717428 — 2012 HYUNDAI SANTA FE

I WAS AT THE HYUNDAI DEALERSHIP IN STATEN ISLAND THE DAY AFTER MY TIRE WARNING LIGHT CAME ON. THEY SAID THAT I HAD TO LEAVE THE CAR OVERNIGHT TO SEE WHAT WAS WRONG WITH THE RIGHT FRONT PASSENGER TIRE. WHEN I RETURNED THE NEXT DAY THEY SAID THAT THE TIRE NEEDED AIR. MY TIRE WARNING LIGHT CAME ON TWO MORE TIMES DURING THE TIME PERIOD THAT PROCEEDED THE SERVICE. I FILLED MY TIRE AGAIN WITH AIR THE SECOND TIME. THEN THE THIRD TIME THE TIRE WAS COMPLETELY FLAT! I CALLED ROADSIDE ASSISTANCE THE NEXT MORNING AND THEY SENT SOMEONE TO COME AND PUT THE DOUGHNUT ON THE CAR. I THEN DROVE THE CAR TO CHARLEY'S TIRE A LOCAL TIRE REPAIR SHOP TO SEE WHAT WAS WRONG WITH THE TIRE. SURE ENOUGH THERE WAS A NAIL IN MY TIRE. THE TIRE WAS NON REPAIRABLE DUE TO THE TREADS BEING EXTREMELY WORN, SO $180 DOLLARS LATER I HAD A NEW COMPARABLE TIRE PUT ON MY CAR. THE TREADS ON THE OTHER THREE TIRES ARE ALSO AT RISK ACCORDING THE MECHANIC THAT REPLACED MY TIRE AT THE TIRE SHOP. THE CRAP CONDITION OF THE ROADS ON STATEN ISLAND IS NO HELP NEITHER FOR CONDITION WAS CAUSED BY A MASSIVE POTHOLE THE FORMED IN A SEWER MANHOLE COVER. TIRES ARE A SAFETY ISSUE AND THEY SHOULD BE TAKEN CARE OF THE FIRST TIME BY THE MECHANICS AT THE DEALERSHIP SINCE MOST CAR OWNERS BRING THEIR CARS THERE TO BE MAINTAINED AND FIXED, NOT THREE TIMES AND $180 LATER BY AN INDEPENDENT MECHANIC. IF DEALERSHIP MECHANICS AND SERVICE PEOPLE CONTINUE TO BE LAZY IN THIS PRACTICE, MORE AND MORE PEOPLE ARE GOING TO BE PUT IN DANGER AND GOING ELSEWHERE TO HAVE THEIR AUTOMOTIVE PROBLEMS TAKEN CARE OF PROPERLY.