NHTSA Complaint #10514203 — 2008 TOYOTA COROLLA

2008 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO ENGINE CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE. HOWEVER, WHEN HE ARRIVED AT THE DEALERSHIP, THE MECHANIC INFORMED HIM THE SERIAL NUMBER WAS NOT ON THE LIST, TO HAVE THE ECM REPLACED. ON APRIL 26, 2013, WHILE THE CONSUMERS WIFE WAS DRIVING, THE VEHICLE SUDDENLY STALLED. SHE WAITED A FEW MINUTES AND RESTARTED THE VEHICLE, THEN CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. WHEN THEY ENTERED THE VIN NUMBER INTO THE COMPUTER, IT SHOWED THE ECM HAD ALREADY BEEN REPLACED. THE CONSUMER STATED THAT WAS INCORRECT, AS HE HAD THE RECEIPTS AND RECALL NOTICE. THE CONSUMER WENT TO ANOTHER DEALERSHIP AND THEIR COMPUTER SYSTEM SHOWED THE SAME INFORMATION. IT WAS DISCOVERED THE FIRST DEALER, ENTERED THE INFORMATION INCORRECTLY. THE DEALER STATED THE ECM WAS COVERED BY TOYOTA. HOWEVER, THE PART HAD TO ORDERED. THE CONSUMER FINALLY RECEIVED A CALL, FROM THE DEALER, THAT THE PART HAD ARRIVED AND HAD BEEN REPLACED.