NHTSA Complaint #10513981 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10513981
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 9, 2012
Date Filed	May 28, 2013
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

REPEATED SERVICE ON THE CAR WITH HEALTH REPORT STATING POWERTRAIN FAULT-SERVICE IMMEDIATELY. WITH THE HELP OF THE BBB FORD SENT A FIELD SERVICE REPRESENTATIVE TO DEALER AND REPLACED SEVERAL ITEMS. PICKED UP THE CAR APRIL 28 AND IT SEEMED IMPROVED. ON MAY 25TH CAR EXPERIENCED THE SAME PROBLEM. RAN HEALTH REPORT AND IT STATES "URGENT-POWERTRAIN FAULT/REDUCED POWER. WE HAVE HAD THE CAR INTO FORD MANY TIMES FOR THIS PROBLEM AND THEY ACT AS IF NO ONE EVERY HAS HAD THIS ISSUE BEFORE. I HAVE READ YOUR REPORT REGARDING THE PROBLEMS WITH ECOBOOST AND FEEL THAT OUR PROBLEMS WITH THE CAR ARE THE SAME. *TR

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