NHTSA Complaint #10513929 — 2010 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10513929
Vehicle 2010 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage 73,293 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I WAS DRIVING THROUGH TOWN BACK IN FEBRUARY AND MY "SERVICE STABILITETRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" LIGHTS COME ONE. I TOOK MY CAR TO THE NEAREST DEALERSHIP AND PAID $99 TO FIND OUT WHAT WAS WRONG. THEY SAID I NEEDED TO REPLACE THE THROTTLE BODY. THE LIGHTS ALL WENT OFF ON MY WAY HOME SO I THOUGHT IT MIGHT BE A FLUKE THING. WELL IT JUST HAPPENED AGAIN 3 MONTHS LATER. I WAS GOING UP A HILL THAT HAS A IMMEDIATE CURVE AFTER IT (WE LIVE IN THE MOUNTAINS) AND ALMOST GOT REAR ENDED BECAUSE THE CAR WENT FROM 55 TO 25 AS WE WERE GOING UP THE HILL AND IT WOULDN'T PICK SPEED BACK UP, THE RPM'S WOULD JUST SHOOT UP. THIS PART IS FAULTY PART ON MANY CHEVROLET TRAVERSE'S AND MANY OTHER GM MODEL'S. ON EDMUNDS.COM THERE ARE TONS OF PEOPLE COMPLAINING ABOUT THEIR THROTTLE BODY'S BEING BAD AND BEING DANGEROUS. MY FOUR CHILDREN ALL UNDER THE AGE OF 5 COULD HAVE BEEN VERY BADLY INJURED OR KILLED IF THAT TRUCK BEHIND US DIDN'T HAVE GOOD BRAKES. WE WERE FORTUNATE THAT WE HAD A CLOSE CALL. I CONTACTED GM AND THEY REFERRED ME TO A DISTRICT SPECIALIST, BUT THAT PERSON WAS SUPPOSE TO CALL ME BACK TODAY BETWEEN 1-3 AND NOW IT'S 6:43 AND THEY LEAVE AT 6:45, SO I'M SURE I WON'T HEAR FROM HER TODAY. I CALLED TO COMPLAIN THAT SHE DIDN'T CALL ME DURING THE TIME SHE WAS SUPPOSE TO CALL, SO NOW SHE HAS ANOTHER 24 HOURS TO CALL ME AND I DOUBT THAT WILL HAPPEN EITHER. AFTER THIS EXPERIENCE I DON'T THINK I'M EVER GOING TO BUY ANOTHER GM VEHICLE AGAIN, THEY'RE NOT ISSUING RECALLS ON THE PARTS THAT NEED TO BE AND IT'S PUTTING PEOPLE'S LIVES AT RISK. *TR

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