NHTSA Complaint #10513716 — 2007 MAZDA CX-7

MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING AT 40 MILES PER HOUR. I DID NOT NOTICE A DIFFERENCE IN THE WAY THE CAR WAS HANDLING, HOWEVER I TOOK MY CAR INTO MY LOCAL MAZDA DEALER TO HAVE IT CHECKED. THEY INFORMED ME THE CARS TIMING BELT NEEDED TO BE REPLACED AND THERE WAS SLUDGE ON THE ENGINE. IRONICALLY I HAD JUST HAD MY OIL CHANGED AND MY ENGINE CLEANED OF SLUDGE LESS THAN 2 WEEKS PRIOR. WE SUBMITTED THE CLAIM THROUGH MY EXTENDED WARRANTY AND AFTER A WEEK GOT IT APPROVED. THE MORNING I WAS SLATED TO PICK UP THE CAR I WAS TOLD BY THE DEALER THAT THERE WAS STILL AN ISSUE THAT THEY NEEDED THE CAR LATER. A FEW DAYS LATER THEY TOLD ME I NEEDED MY ENGINE REPLACED. THE EXTENDED WARRANTY DENIED THE ORIGINAL CLAIM NOW AND THE CLAIM FOR A NEW ENGINE DUE TO POOR UPKEEP, THOUGH I HAVE MY RECORDS OF MAINTENANCE. I HAVE ONLY HAD THE CAR FOR 1 AND 1/2 YEARS. THIS IS RIDICULOUS. I AM NOW IN THE PROCESS OF TAKING THE CAR TO ANOTHER MECHANIC, BEAR IN MIND I HAVE BEEN WITHOUT TRANSPORTATION FOR ABOUT A MONTH AND AM PREGNANT. AFTER RESEARCHING THIS ISSUE I HAVE DISCOVERED TONS OF ISSUES WITH THE 2007 CX7 WHICH CAN RESULT IN SEVERE SAFETY ISSUES, ENGINES LOSING POWER ETC. MAZDA IS NOT OWNING UP TO ANY OF IT. NO ENGINE SHOULD DIE AT 76,000 MILES. THIS IS DESERVING OF A RECALL, MAZDA NEEDS TO OWN THEIR MISTAKES. *TR