NHTSA Complaint #10513479 — 2007 CHEVROLET SUBURBAN

OIL CONSUMPTION - AFTER ADVISING TERRY LABONTE CHEVROLET (GREENSBORO, NC) OF OIL CONSUMPTION ISSUES FROM 60K THRU 99K AND FORMER DIAGNOSTICS COMPLETED BY COLLINS CHEVROLET (MT. AIRY, NC) @ 55K 59K & 60K GM IS UNWILLING TO MAKE REPAIR UNDER WARRANTY AT 121K STATING THAT NO NOTES WERE RECORDED OF INCIDENTS UPON PRIOR NOTIFICATION. DEALERSHIP STATED REPAIR REQUIRE PISTON REBUILD FOR $5100 GM REP APPROVED REPAIR FOR $1365. GM CUST CARE UNWILLING TO COVER REPAIR AND HAS DISREGARDED PRIOR DOCUMENTATION OF COMPLAINT AT 55K, 59K, & 60K. DEALERSHIP ARE AWARE OF PROBLEMATIC 5.3 STATING UPON DESCRIPTION OF ISSUE WITHOUT REVIEW OF RECORDS THAT VEHICLE IS 07. *TR