NHTSA Complaint #10512488 — 2007 HONDA CR-V

DOOR LOCKS BEGAN TO LOCK AND UNLOCK BY THEMSELVES REPEATEDLY AS I DROVE, UNLOCKING @ AROUND 9 MPH NO MATTER HOW MANY TIMES I RELOCKED. IF I RELOCKED THEM THEY WOULD OPEN AT AN INTERSECTION STOP (VERY UNSAFE ALSO!), OR JUST OPEN & CLOSE WHILE I WAS DRIVING - ALL KINDS OF NOISY DOOR-LOCKING & UNLOCKING. I WAS UNABLE TO KEEP THE REAR DOOR LOCKED AT ALL WHEN I STOPPED THE CAR, LEAVING IT UNLOCKED AT NIGHT OR IF I LEFT THE CARE TO GO SOMEWHERE. I WAS ON A TRIP WITH LUGGAGE, COMPUTER, GPS, ETC. IN THE CAR AND IT WAS UNLOCKED! WHEN I GOT BACK HOME TO RHODE ISLAND AND BROUGHT IT TO THE DEALERSHIP THEY FOUND THE LOCK ACTUATORS ON THE FRONT & REAR PASSENGER DOORS NEEDED TO BE REPLACED AT A COST OF $524. THEY STATED THEY DIDN'T KNOW WHAT HAPPENED BUT IT WAS NOT CAUSE BY ANYTHING I DID, WHICH MADE ME EVEN MORE UNCOMFORTABLE BECAUSE THEN IT MIGHT HAPPEN AGAIN! I FELT I HAD TO PAY TO HAVE THE SERVICE COMPLETED BECAUSE I FELT SO UNSAFE WITH AN UNLOCKED AUTO, BOTH ON THE ROAD WHEN DRIVING AND ALSO OVERNIGHT OR WHEN PARKED. I HAVE JUST SUBMITTED THIS INFORMATION, SERVICE INVOICE, AND A COPY OF MY PROOF OF PAYMENT TO HONDA IN TORRANCE, CA, ONLY BECAUSE I SAW A SIMILAR COMPLAINT ON WPRI-TV IN PROVIDENCE - WHICH MADE ME REALIZE I WAS NOT AT ALL ALONE WITH THIS ISSUE. *TR