NHTSA Complaint #10511982 — 2004 FORD FREESTAR STRUCTURE:BODY

Complaint Details

ODI Number	10511982
Vehicle	2004 FORD FREESTAR
Component	STRUCTURE:BODY
Date of Incident	May 14, 2013
Date Filed	May 14, 2013
Mileage	154,430 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DOOR LATCH WOULD NOT RELEASE FOR THE DOOR TO BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE REAR DOOR LATCH. THE DEALER WAS UNABLE TO RELEASE THE DOOR LATCH DUE TO EXCESSIVE MOISTURE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN I.D. NUMBER 13V081000 (SEATS) BUT TO NO AVAIL. THE CONTACT HAD TO TAKE THE VEHICLE TO A SECOND DEALER TO HAVE THE VEHICLE REMEDIED PER THE RECALL. THE FAILURE MILEAGE WAS 154,430.

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