NHTSA Complaint #10511507 — 2006 JEEP LIBERTY

KEY WOULD NOT RELEASE FROM IGNITION AFTER PARKING. TOOK TO DEALERSHIP. I ADVISED DEALERSHIP, POSSIBLE SHIFTER ASSEMBLY AND SHIFT INTERLOCK CABLE PROBLEM, PER OTHER COMMENTS? I JUST RECEIVED A CALL FROM THEM AND THEY ADVISED THERE WAS A PIECE BROKEN IN STEERING COLUMN AND THEY NEEDED TO REPLACE WHOLE STEERING COLUMN. PROBLEM 1 IS THERE IS A SUPPOSED NATIONAL BACK ORDER WITH AN UNDETERMINED DATE OF WHEN THEY WILL GET IT IN. 2ND ISSUE, IS THEY HAD NO SOLUTION ON HOW TO GET KEY OUT OF IGNITION SO I COULD PROPERLY SECURE MY JEEP FROM THEFT OR HELP WITH ANY SOLUTION TO THIS OTHER THAN....LOCK AND UNLOCK WITH SPARE KEY, SINCE IT IS KEY FOB THAT IS IN THE IGNITION. 3RD ISSUE............THE COST $1240.65 WITH PARTS AND LABOR..........I WILL BE CHECKING THIS OUT WITH OTHER SERVICE CENTERS AND REPAIR SHOPS TO MAKE SURE BEFORE I CONSENT TO ANY REPAIRS WITH ANYONE. *TR