NHTSA Complaint #10510979 — 2010 CADILLAC SRX

THIS IS A GENERIC SAFETY DEFECT APPLICABLE TO ALL CADILLAC VEHICLES FOR LAST SEVERAL YEARS AND OTHER MAKES WITH KEYLESS IGNITION SYSTEMS. THIS HAS HAPPENED BEFORE AND WILL HAPPEN AGAIN IF NOT REMEDIED. I VISITED A POST OFFICE TODAY IN DAYTON AREA. THIS LOCATION HAS SOME SORT OF STRONG FREQUENCY OPERATION IN THE AREA EVIDENTLY ON SAME FREQUENCY AS FOB STARTING SYSTEMS. I WAS UNABLE TO LOCK MY CAR (KEY DOES WORK) OR UNLOCK IT WITH FOB (AGAIN KEY IN DOOR OPERATES DOOR LOCKS). HOWEVER THE FOB SIMPLY DID NOT START CAR DESPITE SEVERAL EFFORTS OR AFTER INSTRUCTIONS TO PUT IN CONSOLE NEXT TO RECEIVER. HAD THIS BEEN AN EMERGENCY I WOULD HAVE BEEN UNABLE TO LEAVE THE AREA. THE CAR FINALLY DID START BUT ONLY AFTER A PERIOD OF TIME AND NUMEROUS ATTEMPTS. IF THE FOB DOES NOT REGISTER WITH THE SYSTEM THERE IS NO WAY TO START THE CAR. DOOR HAS KEY ACCESS THE REST OF THE IGNITION SYSTEM DOES NOT. THIS IS EXTREMELY UNSAFE AND NEEDS TO E ADDRESSED. THIS IS NOT AN ISOLATED INCIDENT AS TO EITHER THIS LOCATION OR MAKE AND MODEL OF CAR. *TR