NHTSA Complaint #10510960 — 2001 FORD FOCUS

SATURDAY MAY 04/2013 MY CAR KILLED OVER 30 TIMES DRIVING ABOUT 5 MILES. THIS HAPPENED LAST YEAR DOING 60MPH ON THE FREEWAY. IT IS IMPOSSIBLE TO RESTART A MANUAL TRANSMISSION AT THIS SPEED. IN THIS CASE, I DROVE INTO THE SERVICE DEPARTMENT OF FORD OF BELLEVUE AND IT CONTINUED TO KILL WHILE THERE TRYING TO MOVE IT. THE SERVICE PERSON BLEW ME OFF WOULDN'T EVEN TAKE THE TIME CHECK IT OUT OR EVEN LISTEN. AS I WAS DRIVING OUT IT KILLED TOO MANY TIMES TO COUNT. THE SALES MANAGER SAID TO BRING IT IN MONDAY. SUNDAY IT STOPPED KILLING. WHEN I BROUGHT IT IN MONDAY, I ASKED FOR THE SERVICE MANAGER, THE SERVICE EMPLOYEE WENT TO FIND HIM & IT TOOK ABOUT 10 MINUTES, THAT WAS CURIOS AS THE PLACE WAS DESERTED. WHEN THE SERVICE MANAGER ARRIVED, HE REFUSED TO DISCUSS THE MATTER ONLY SAYING WE WERE BUSY. I HAD CONTACTED FORD AS WELL AS THE FRANCHISE HOLDER AUTO NATIONS PREVIOUSLY BUT NOTHING WAS DONE. LAST WEEK I SENT A LETTER TO THE CHIEF ENGINEER AT FORD BUT I SUSPECT NOTHING WILL BE DONE AT THAT LEVEL AGAIN. IN MY RESEARCH I FOUND THE FOLLOWING INFORMATION TODAY THAT WAS POSTED BY ANOTHER INDIVIDUAL " THE VEHICLE IS STALLING AT UNPREDICTABLE TIMES DUE TO FUEL DELIVERY SYSTEM/FUEL PUMP. I AM A ASE CERTIFIED MECHANIC. I TALKED TO FORD, THEN I CALLED THE LOCAL DEALER. THEY TOLD ME, AS THEY HAVE IN THE PAST IT'S A FUEL PUMP ISSUE..." THERE IS MORE TO THIS POSTING BUT THE BOTTOM LINE FORD KNEW OF THIS PROBLEM ALL ALONG AND CHOSE TO IGNORE IT. THIS IS AN ACCIDENT WAITING TO HAPPEN & IT COULD BE A KILLER. *TR