NHTSA Complaint #10510059 — 2009 HARLEY-DAVIDSON FLHTCU

MY BIKE IS A 2009 ULTRA CLASSIC. I SENT THIS TO ATT: HARLEY DAVIDSON CUSTOMER SERVICE LEAD/MANAGER, AND REALLY GOT NOWHERE WITH THIS ISSUE. I TOOK IT UPON MYSELF TO CHECK ON WHY I HAVE BEEN SEEING GRINDINGS ON MY DRAIN PLUG FROM MY PRIMARY CHAIN CASE. HERE, I FOUND A PIECE OF METAL 7"X 1/2" WIDE STUCK BETWEEN MY PRIMARY CHAIN AND THE CLUTCH PACK GRINDING AWAY TO BREAK AND LODGE INTO THE GEARING WHICH COULD HAVE LOCKED UP THE REAR TIRE. THE METAL IS OFF THE COMPENSATOR BELL HOUSING ( A VERY POOR DESIGN) FROM THE SPRING DISC FLOPPING INSIDE IT WEARING A GROOVE THE FRACTURING OFF OF IT AND SENDING IT INSIDE THE PRIMARY CHAIN CASING. THE COULD HAVE BEEN THE DEATH OF MY WIFE AND I OR MY DAUGHTER AND I. I AM TOTALLY SHOCKED AT THIS AND IT IS REALLY TROUBLING ON THE FINDINGS. I ALSO WANT TO KNOW WHAT IS HARLEY DAVIDSON GOING TO DO WITH THIS INFO, AND WHAT WILL THEY DO FOR ME FOR THE DAMAGE, WEAR, AND CONTAMINATION, THIS HAS CAUSED THE INSIDE OF THE PRIMARY CHAIN CASING; AS IN CLUTCH PACK, BEARING AND SEALS, ETC. I WILL ALSO PUT THIS ON THE WEB/YOUTUBE, TO LET HARLEY OWNERS KNOW MY DISCOVERY WITH THE PICTURES, IF NOTHING BECOMES OF THIS. I HAVE NO PROBLEM MAKING POSTERS, SO THAT I CAN BRING THE BIKE TO RALLIES AND SHOWS TO SHOW THE QUALITY AND THE LACK OF MAKING A RECALL. A DEATH IS LESS ON THE EQUATION OF COST FOR WHAT I BELIEVE HAS HAPPENED HERE.