NHTSA Complaint #11155634 — 2009 HARLEY-DAVIDSON FLHTCU

TL* THE CONTACT OWNS A 2009 HARLEY-DAVIDSON FLHTCU. WHILE OPERATING THE VEHICLE, THE FRONT BRAKES MALFUNCTIONED AND THE FRONT BRAKE LEVER COULD NOT BE PRESSED TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO HARLEY-DAVIDSON EASTGATE (699 CINCINNATI POTAVIA PIKE, CINCINNATI, OH) WHERE IT WAS DIAGNOSED THAT THE VALVE IN THE ABS MODULE MALFUNCTIONED AND THE MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V076000(SERVICE BRAKES) IN JULY OF 2018, BUT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,176.