NHTSA Complaint #10509867 — 2007 MERCURY MARINER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10509867
Vehicle	2007 MERCURY MARINER
Component	POWER TRAIN
Date of Incident	April 24, 2013
Date Filed	April 29, 2013
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE OVERDRIVE LIGHT ILLUMINATED. THE CONTACT PUSHED THE OVERDRIVE BUTTON TO DEACTIVATE THE SYSTEM BUT THE LIGHT DID NOT DEACTIVATE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING AND THE TRANSMISSION DID NOT SHIFT IN A TIMELY MANNER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED A DEFECTIVE TRANSMISSION. THE DEALER STATED THE ENTIRE POWER TRAIN SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC. THE FAILURE MILEAGE WAS 47,000.

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