NHTSA Complaint #11210806 — 2007 MERCURY MARINER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11210806
Vehicle	2007 MERCURY MARINER
Component	POWER TRAIN
Date of Incident	May 15, 2019
Date Filed	May 30, 2019
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE, THE TRANSMISSION SLIPPED AND WENT INTO OTHER GEARS. WHEN THE VEHICLE WAS IN NEUTRAL, IT SHIFTED INTO DRIVE ON ITS OWN. ON ANOTHER OCCASION, THE CONTACT'S SON STATED THAT THE VEHICLE FELT AS IF IT WERE DRAGGING AFTER IT JUMPED. IN ADDITION, "OVERDRIVE" APPEARED ON THE CONTROL PANEL THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

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