NHTSA Complaint #10509515 — 2011 FORD FIESTA

EVER SINCE VEHICLE WAS NEW I'VE HAD PROBLEMS WITH THE DUEL CLUTCH 6 SPEED TRANSMISSION. WHEN UPSHIFTING THROUGH THE FIRST 4 GEARS TRANSMISSION SOUNDS LIKE A TIN CAN FULL OF MARBLES. UPSHIFTS A HARSH WITH A JERKING MOTION. TRANSMISSION IS RELUCTANT TO DOWN SHIFT INTO FIRST GEAR WHEN APPROACHING A STOP SIGN OR LIGHT AND WHEN I'VE TRIED TO ACCELERATE FROM A STOP THE VEHICLE RESPONDS LIKE IT NOT IN FIRST GEAR BY JERKING AND LUGGING DURING ACCELERATION UNTIL THE SPEED BUILDS UP. I'VE HAD ONE CASE WERE THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL WHEN I LEFT A RED LIGHT. I WAS FORCED TO RELEASE THE GAS AND STEP ON THE BRAKE BEFORE IT ACTED NORMALLY. I'VE ALSO HAD ISSUES THE RPM NOT DROPPING DURING BRAKING REQUIRING ADDITIONAL BRAKE PRESSURE TO BRING VEHICLE TO STOP. I'VE CONTACTED FORD NUMEROUS TIMES ON THESE ISSUES AND HAVE BEEN TOLD ITS EITHER NORMAL, OR THEY CAN NOT DUPLICATE THE PROBLEM. *TR