NHTSA Complaint #10509290 — 2013 FORD FOCUS

AS I PULLED OUT INTO THE FLOW OF TRAFFIC FROM A GAS STATION, I REALIZED MY CAR WOULD NOT ACCELERATE BEYOND 15-20 MPH. I IMMEDIATELY PULLED OVER TO THE RIGHT HAND LANE AND PROCEEDED TO THE STOP LIGHT, WHICH WAS ABOUT A 100 YARDS DOWN THE ROAD. AT THE RED LIGHT I PLACED THE CAR INTO NEUTRAL AND DISCOVERED THE ENGINE WOULD NOT GO BEYOND 3500-4000 RPM'S. I THEN TURNED ON THE WARNING FLASHERS, AND WHEN THE LIGHT TURNED GREEN I PULLED OVER TO THE SIDE OF THE ROAD AND PROCEEDED AT 15-20 MPH UNTIL I COULD TURN INTO A SAFE AREA ABOUT 1 MILE DOWN. I THEN HAD THE CAR TOWED TO THE LOCAL FORD DEALER. WHEN THE DEALER RAN MY VIN# THROUGH THEIR SYSTEM, IT SHOWED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED REGARDING THIS VERY PROBLEM. THEY THEN REPAIRED THE CAR AND IT NOW SEEMS TO BE RUNNING OK, ALTHOUGH I DON'T FEEL REAL GOOD ABOUT IT. HOPEFULLY SOMETHING LIKE THIS WILL NOT HAPPEN AGAIN, ESPECIALLY IF I AM IN A SITUATION LIKE DRIVING ON THE FREEWAY AT HIGH SPEEDS. MYSELF AND MY WIFE WERE KNOWINGLY PUT INTO A POTENTIALLY UNSAFE RISK BY FORD MOTOR COMPANY, WHICH I FEEL COULD HAVE BEEN AVOIDED IF FORD MOTOR COMPANY HAD BEEN A LITTLE MORE PROACTIVE IN NOTIFYING THEIR CUSTOMERS OF THE POSSIBILITY OF SOMETHING LIKE THIS OCCURRING. *TR