NHTSA Complaint #10509104 — 2012 FORD F-150

WHILE DRIVING AT HIGHWAY SPEED, I HEARD A POP AND 'DING' SOUND BEFORE LOSING ALL ELECTRICAL ITEMS - DASH BOARD, HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, TURN SIGNALS, ETC., BUT THE ENGINE WAS STILL OPERATING. I THEN FELT A GRINDING NOISE AND IMMEDIATELY EXITED THE HIGHWAY SAFELY TO PARK AT A GAS STATION. I TURNED OFF AND REMOVED THE KEY BUT THE ENGINE WAS STILL RUNNING. I WAS ONLY A FEW MILES FROM A FORD DEALERSHIP. I INSERTED THE KEY, TURNED IT TO THE ON POSITION AND TRIED TO PUT THE TRUCK INTO GEAR WHILE DEPRESSING THE BRAKE. THE TRANSMISSION BRAKE RELEASE WOULD NOT WORK. I CALLED ROADSIDE ASSISTANCE WHO SCHEDULED A TOW TO THE DEALERSHIP. I HAD TO CALL THE DEALERSHIP TO FIGURE OUT HOW TO TURN THE ENGINE OFF. THEY ADVISED THAT I SHOULD PULL THE FUEL PUMP RELAY FUSE WHICH DID STOP THE ENGINE. TO DATE, FORD DOES NOT KNOW WHAT IS WRONG. *TR