NHTSA Complaint #10508966 — 2013 HONDA PILOT

THE PROBLEM IS A NOTICEABLE RUMBLE APPEARING TO COME FROM THE REAREND BUT AFFECTING EVERY PART OF THE VEHICLE. IT CAN BE FELT ON THE STEERING WHEEL, SEATS, DASH, ETC. AT FIRST WE THOUGHT IT OCCURRED AT ONLY 62 AND 40 MPH BUT THE MORE WE DRIVE THE VEHICLE IT CAN BE FELT AT ANY SPEED. WE HAD LEASED A TOURING PILOT BUT BROUGHT IT BACK AFTER 1400 MILES AND TRADED IT FOR A EX-L PILOT HOPING THE RUMBLE WOULD BE LESS. AT FIRST IT DIDN'T OCCUR AS MUCH, BUT THE MORE MILES IT HAS THE WORSE IT GETS. THE DEALERSHIP WAS NOT VERY FORTHCOMING WITH ANY INFORMATION ON THIS PROBLEM AND HAS NO SOLUTION OR ANY HOPE FOR A SOLUTION. THE COMMENT WAS THAT SOMEONE HAD COMPLAINED ABOUT A VIBRATION BUT ON THEIR TEST DRIVE THEY DIDN'T NOTICE IT. ANY PASSENGERS WE HAVE IMMEDIATELY NOTICE THE RUMBLE AND ASK WHAT THE PROBLEM IS. ON A NEW CAR THIS IS EMBARRASSING TO SAY THE LEAST. IF THERE WERE ANY WAY POSSIBLE TO GET OUT OF THIS LEASE WITHOUT GETTING UPSIDE DOWN ON LEASING ANOTHER VEHICLE I WOULD DO IT IN A MINUTE. THIS OUR FOURTH PILOT AND WE HAVE HAD FEW PROBLEMS WITH THEM. THEY ARE VERY STABLE ON ICE AND GET THROUGH THE SNOW VERY WELL. UP UNTIL 2013 THE PILOT SEEMED TO HAVE A VERY GOOD RIDE ON THE HIGHWAY AND WE HAVE TAKEN MANY LONG TRIPS WITH OUR PILOTS. NOW ANY TRIP WE TAKE WE OUR PREOCCUPIED WITH THIS RUMBLE AND ARE CONSTANTLY ASKING EACH OTHER "CAN YOU FEEL THAT". I AM VERY DISAPPOINTED WITH THIS VEHICLE AND IF A FIX CAN'T BE FOUND FOR THIS IT WILL BE THE LAST PILOT WE LEASE. I DON'T KNOW OF ANY SAFETY RELATED INCIDENTS TO THIS PROBLEM BUT I CAN'T BELIEVE THAT THROUGHOUT THE LIFE OF A VEHICLE THERE CAN BE A RUMBLE LIKE THIS AND NOT CAUSE A PROBLEM IN THE REAREND, POSSIBLY EVEN LOCKING UP. *TR