NHTSA Complaint #10508880 — 2011 FORD FIESTA

THE AUTOMATIC TRANSMISSION IS PROBLEMATIC IN SHIFTING, DECELERATING THEN ACCELERATING WITH NO RESPONSE. THERE IS THE SOUND OF LOOSE NUTS AND BOLTS INSIDE THE TRANSMISSION WHILE BACKING UP. THERE ARE TIMES (NUMEROUS) WHEN YOU LET OFF A LITTLE ON THE GAS, AND THEN GO TO ACCELERATE AND NOTHING HAPPENS FOR A SECOND OR TWO....LITTLE SCARY AND DANGEROUS TO SAY THE LEAST. ODD SHIFTING TIMES DURING NORMAL CITY STREET SPEEDS. FEELS LIKE THE TRANSMISSION IS TRYING TO "FIND A GEAR". SERVICE WRITER AT ENCINITAS FORD SAYS THESE SIGNS ARE "NORMAL" FOR THAT STYLE OF TRANSMISSION. NOW I SEE TONS OF COMPLAINTS ONLINE ABOUT THE 2011-2013 FIESTA TRANSMISSIONS PROBLEMS, ESPECIALLY THE TRANSMISSION "GOING OUT" AND "REPAIRS" DONE AT THE VARIOUS DEALERSHIPS WHERE NOTHING HAS CHANGED WITH THE WAY THE TRANSMISSION IS WORKING. PLEASE HELP OUT ON THIS...I DO NOT WANT TO HAVE AN ACCIDENT DUE TO THESE ODD PROBLEMS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR