NHTSA Complaint #10508851 — 2010 CHRYSLER TOWN AND COUNTRY

MY T&C BEGAN LEAKING FROM UNDER THE DASH ON THE PASSENGER SIDE. AT FIRST IT WAS INTERMITTENT AND USUALLY AFTER A HEAVY RAIN, WHEN I WOULD TURN ON MY AC/DEFROST/HEAT. WE HAD OUR VEHICLE INSPECTED FOR A LEAK. NONE WAS FOUND, NEITHER WAS THE SOURCE OF THE WATER COMING INSIDE THE VEHICLE. NOW THE WATER DRIPS ALL THE TIME,AS LONG AS THE HVAC CONTROLS ARE ON. IT IS NOW AFFECTING THE HVAC CONTROLS: ALTHOUGH I'M TRYING NOT TO RUN IT, WHEN ON I CAN FEEL THE COOL AIR BUT IT IS NOT BLOWING. I SUSPECT THE MOTORS TO THE HVAC AND POSSIBLY WIPERS ARE BEING EFFECTED BY WHATEVER IS GOING ON UNDER THE DASH. IT HAS ALL HAPPENED AROUND THE SAME TIME. THERE IS NO RECALL FOR THIS ISSUE FOR MY MODEL YEAR, BUT THE SAME EXACT ISSUE WAS RECALLED ON THE 08 MODEL. "THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING. CONSEQUENCE:AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH." WHEN I TOLD THIS TO CHRYSLER CORP, THEY SAID THERE WAS NOTHING THEY COULD DO. SO I SAID, SO WHO DO I CALL TO SETTLE A LAW SUIT WHEN THE AIRBAG DEPLOYS WITH OUT WARNING AND CAUSES ME TO CRASH, PUTTING ME AND MY YOUNG CHILDREN IN SEVERE DANGER? SHE SAID, WELL YOU NEED TO GO TO A DEALERSHIP AND GET IT FIXED.I KNOW THAT, AND I WILL, BUT I THINK IT IS NEGLIGENT ON THEIR PART TO NOT ACCEPT FOR A MANUFACTURERS DEFECT THAT THEY ARE FAMILIAR WITH FROM PREVIOUS T&C YEARS. NOW I HAVE TO GO ACCRUE A HUGE BILL FOR CHRYSLER TO TAKE APART THE DASH AND FIX THEIR PROBLEM WITH MY VEHICLE. I JUST DON'T THINK IT'S RIGHT. *TR