NHTSA Complaint #10508800 — 2002 FORD TAURUS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE TO HER DESTINATION AND LATER NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS DEFLATED. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH FRONT COIL SPRINGS WERE FRACTURED AND HAD PUNCTURED THE TIRE, CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED AND BOTH TIRES WERE REPLACED. IN ADDITION, BOTH REAR COIL SPRINGS WERE ALSO RECOMMENDED TO BE REPLACED. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.