NHTSA Complaint #10508738 — 2009 TOYOTA COROLLA MATRIX

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10508738
Vehicle	2009 TOYOTA COROLLA MATRIX
Component	AIR BAGS
Date of Incident	April 2, 2013
Date Filed	April 18, 2013
Mileage	57,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS INVOLVED IN AN ACCIDENT WHERE A DRIVER T-BONED MY VEHICLE ON THE DRIVERS SIDE,THE DRIVERS SIDE DOOR TOOK THE WORST DAMAGE ALONG WITH THE ROOF MOLDING,FENDER AND QUARTER PANEL,STATE FARM DECLARED THE CAR A TOTAL. I CALLED TOYOTA AND OPEN A CASE BECAUSE THE AIR BAG SENSOR NUMBER 3 IN THE OWNERS MANUAL IN THE DRIVERS SIDE DOOR DID NOT DEPLOY,I SENT TOYOTA 12 PICTURES WITH THE DAMAGE AND THE DOOR WAS THE WORSE,THE REP ASSIGNED TO MY CASE WAS IN COMPLETE DENIAL AND SAID THAT SENSOR WOULD NOT HAVE DEPLOYED THE AIRBAG EVEN IF I WERE KILLED! HE JUST WASHED HIS HANDS WITH MY CASE AND RAN ME AROUND ABOUT THE DOOR SENSOR AND WHY IS IT THERE IF IT DOESN'T WORK IS MY QUESTION. SHOULD I SEEK LEGAL COUNCIL OR JUST LET TOYOTA OFF THE HOOK? DON'T THINK ITS FAIR TO US CONSUMERS. *TR

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