NHTSA Complaint #11100431 — 2009 TOYOTA COROLLA MATRIX

AIR BAGS issue reported to NHTSA

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Crash 3 Injuries

Complaint Details

ODI Number	11100431
Vehicle	2009 TOYOTA COROLLA MATRIX
Component	AIR BAGS
Date of Incident	May 8, 2018
Date Filed	June 7, 2018
Mileage	120,021 miles
Crash	Yes
Fire	No
Injuries	3
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHILE APPROACHING A STOP SIGN TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIR OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,021.

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