NHTSA Complaint #10508374 — 2007 HONDA ACCORD

I BEGAN HAVING TROUBLE WITH MY POWER STEERING AT LEAST A YEAR AGO, IF NOT MORE. UPON TAKING THE CAR TO MY REGULAR PLACE OF MAINTENANCE I WAS INFORMED THERE COULD BE AN ISSUE WITH THE POWER STEERING PUMP BUT, SINCE IT WAS EXPENSIVE TO REPLACE, IT WAS SUGGESTED I REPLACE THE FLUID FIRST, WHICH I DID. PROBLEMS PERSISTED AND AGAIN SUGGESTIONS FROM BOTH HONDA AND OTHER REPAIR/ MAINTENANCE FACILITIES WERE TO HAVE THE HOSE OR FLUID REPLACED. THE HOSE WAS NEVER REPLACED BY ME. UPON RECEIPT OF THE SAFETY RECALL ISSUED IN FEB 2013 FOR THE "POWER STEERING HOSE" I TOOK MY CAR IN TO LANDMARK HONDA IN ALEXANDRIA, VA TO HAVE THE RECALL PROCESSED ON MY CAR. I WAS INFORMED THE "POWER STEERING HOSE" WAS REPLACED, PER HONDA BUT WAS ALSO INFORMED THE ISSUE WITH MY CAR WAS NOT THE SPECIFIC HOSE HONDA IDENTIFIED IN THE RECALL???????? I WAS INFORMED MY "RESERVOIR HOSE" WAS LEAKING THEREFORE CAUSING MY POWER STEERING PUMP TO FAIL. UPON ARGUING WITH THE LOCAL HONDA DEALERSHIP I WAS INFORMED I WAS OUT OF LUCK TO HAVE THE ISSUE RESOLVED BY HONDA. I PLACED A CALL TO AMERICAN HONDA MOTOR CO., INC AND WAS INFORMED OF THE EXACT SAME THING BECAUSE "THE HOSE THAT HONDA IDENTIFIED AS FAULTY WAS IN FACT REPLACED, THAT WAS JUST NOT THE ISSUE WITH YOUR CAR." THIS LETTER IS BEING SENT BECAUSE, HOW DOES THE POWER STEERING FAIL ON A 6 YEAR OLD CAR AND HOW CAN HONDA TELL ME ALL OF THESE ISSUES ARE NOT RELATED TO THE SAME RECALL? I WANT THESE ISSUES ADDRESSED AS A SAFETY CONCERN AND AS AN EXPENSE CONCERN ON MY PART. ALL OF THESE ISSUES ARE 100% RELATED AND HAVE CAUSED MY POWER STEERING PUMP TO GO BAD BUT HONDA WILL TAKE NO RESPONSIBILITY FOR IT. HONDA IS RESPONSIBLE FOR FIXING THIS ON MY CAR AND I WANT THIS INFORMATION MADE PUBLIC SINCE CLEARLY THEY WANT TO IGNORE IT. I EXPECT TO BE CONTACTED BY HONDA OR BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND I EXPECT NHTSA TO DO ITS JOB. *TR