NHTSA Complaint #10507534 — 2008 SATURN VUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10507534
Vehicle 2008 SATURN VUE
Component STEERING
Date of Incident
Date Filed
Mileage 59,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

YESTERDAY (APRIL 7, 2013) AT APPROXIMATELY 4:30PM, I WAS DRIVING ON THE BAY BRIDGE (I-80 E) AND MY STEERING WHEEL APPEARED TO BE STUCK AND IT WAS VERY DIFFICULT TO STEER IN ANY DIRECTION. I SLOWED DOWN TO APPROXIMATELY 40MPH AND GOT OFF AT THE FIRST EXIT AFTER PASSING THE BRIDGE (ABOUT 10-15 MINUTES AFTER THIS STARTED) AND WENT TO A SAFE AREA WHERE I PROCEEDED TO TURN OFF MY ENGINE. WHEN I TURNED MY ENGINE BACK ON, THE PROBLEM WAS GONE. THIS IS THE THIRD TIME THIS HAPPENED SINCE I PURCHASED THE CAR IN 2008, BUT THE FIRST TIME SINCE THIS PROBLEM WAS REPAIRED AT MY SERVICE SHOP. THE FIRST TWO TIMES THIS HAPPENED OCCURRED IN THE LAST THREE YEARS AND THE SERVICE SHOP WAS ONLY ABLE TO DO SOMETHING ABOUT IT WHEN THE PROBLEM WAS TAKING PLACE AT THAT EXACT MOMENT. I HAVE DOCUMENTATION FOR THESE VISITS TO THE SERVICE SHOP. THIS TIME ON THE BRIDGE WAS ALSO THE MOST DANGEROUS TIME FOR THIS TO OCCUR. NOW THAT MY WARRANTY IS UP, THE NEXT TIME THIS HAPPENS, I WILL HAVE TO PAY OUT OF POCKET TO REPAIR THIS PROBLEM (WHICH SHOULD HAVE ALREADY BEEN FIXED THE FIRST TIME). I DEMAND ANSWERS FROM SATURN AND REFUSE TO CONTINUE TO PUT MYSELF AND MY FAMILY IN DANGER. *TR

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