NHTSA Complaint #10507296 — 2008 DODGE GRAND CARAVAN

THE FIRST INCIDENT OCCURRED WHILE CARE WAS SITTING IN THE DRIVEWAY, NO KEY IN IT. HORN STARTED GOING WIPERS AND WIPER FLUID STARTED GOING FULL SPEED, AND LIGHTS STARTED FLASHING, DOOR LOCKS ENGAGED AND COULD NOT BE STOPPED BY KEY FOB. THIS CONTINUED FOR ABOUT 10 MINUTES. I HAD TO PULL THE FUSES AND DISCONNECT THE BATTERY TO GET IT TO STOP. TOOK THE CAR TO DEALERSHIP TWICE WHO STATED THERE IS NOTHING WRONG WITH THE VAN. THE VAN CONTINUES TO DO THIS INTERMITTENTLY. MOST RECENT INCIDENT DRIVING DOWN THE HIGHWAY 60 MPH WITH CHILDREN IN THE CAR WHEN ALL THE PREVIOUS SYMPTOMS STARTED TO OCCUR AND GAUGES WOULD DROP TO ZERO AND THEN BACK UP OVER AND OVER AGAIN. ALL LIGHTS WENT OUT AT THIS TIME AND TRANSMISSION BEGAN MALFUNCTIONING. I WAS BARELY ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD WHERE IT CONTINUED TO DO THIS FOR 15 MINUTES. THE THIRD TIME I TOOK IT IN THEY REPORTED IT WAS MY TIPM AND WANT OVER $1100 TO REPLACE IT. I CALLED DODGE CUSTOMER SERVICE AND EXPLAINED THE ISSUE HOPING THEY WOULD FIX IT WITHOUT COST TO ME OR OFFER SOME SOLUTION. THEIR REP WAS VERY RUDE AND TOLD ME TO TRY WHAT THE DEALERSHIP SUGGESTED. I EXPRESSED HOW IT IS A DESIGN/MANUFACTURING FLAW AND GOT THE REPLY, "WELL MA'AM, THERE IS NO RECALL ON THIS SO THERE IS NOTHING WE CAN DO". I INFORMED HIM I WOULD NEVER BUY ANOTHER DODGE/CHRYSLER VEHICLE AND RECEIVED THE REPLY "OK, HAVE A GOOD DAY". HE THEN HUNG UP ON ME. THIS IS A SERIOUS SAFETY ISSUE AND AFTER READING MANY FORUMS HAVE REALIZED I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE...DODGE NEEDS TO BE HELD ACCOUNTABLE! *TR