NHTSA Complaint #10506084 — 2012 SUBARU OUTBACK

RADIO FREQUENCY INTERFERENCE IS AFFECTING THE SECURITY SYSTEM ON THE CAR. IMAGINE IF THE RFID INTERFERENCE COULD AFFECT STEERING AND BRAKING CONTROLS, THIS IS JUST THE START. THE KEY FAB DOES NOT WORK IN CERTAIN AREA, AND YOU HAVE TO MANUALLY UNLOCK THE CAR WHICH SETS OFF THE SECURITY SYSTEM. WE HAVE TRIED TWO DIFFERENT KEY FABS AND THEY WORK IN MANY AREAS BUT WHEN STANDING RIGHT NEXT TO THE CAR IN A CERTAIN AREA THE DOORS WILL NOT UNLOCK, AND OR LOCK. THIS IS A SAFETY ISSUE THIS SERIOUSLY NEEDS TO BE ADDRESSED WITH SUBARU. WE ARE TAKING THE CAR TO THE DEALERSHIP TO HAVE THE KEYS REPROGRAMMED, BUT IT IS VERY WORRISOME TO KNOW THAT RFID INTERFERENCE IS AFFECTING THE SECURITY FEATURE ON THE CAR WHICH BECOMES A SAFETY ISSUE, IF THE KEYS DO NOT WORK, AND YOU ARE STRANDED OUTSIDE THIS IS NOT SAFE. THE SECURITY FEATURE WAS BUILT IN DURING PRODUCTION FROM SUBARU. THIS COULD LEAD TO ANOTHER MASSIVE RECALL LIKE TOYOTA, SUBARU ENGINEERS NEED TO ENSURE MEASURES ARE IN PLACE AS NOT TO ALLOW RFID INTERFERENCE HAPPEN IN THEIR VEHICLES. THE DEALER HAS NOT ENCOUNTERED THIS ISSUE. WE WILL SEE IF THIS GETS FIXED. *TR