NHTSA Complaint #10505811 — 2005 FORD FREESTYLE

IN 2010, MY CAR WOULD GO INTO "ENGINE FAILSAFE MODE" AND I WOULD HAVE TO SHUT IT OFF AND RESTART IT. AFTER A FEW TIMES, IS STARTED LURCHING FORWARD WHEN IT WAS IDLING. AT THAT TIME, I HAD AN EXTENDED WARRANTY AND THE THROTTLE BODY WAS REPLACED. TODAY, APRIL 10, 2013, I WAS DRIVING TO WORK AND THE "ENGINE FAILSAFE MODE" KICKED ON TWICE AND THE SECOND TIME, THE "CHECK ENGINE" LIGHT WENT ON AND STAYED ON. I WAS ABLE TO MAKE IT SAFELY TO WORK AND DECIDED TO TAKE IT TO A SHOP ACROSS THE STREET FROM MY OFFICE TO HAVE A DIAGNOSTIC RUN. IT COST $75 AND THEY TOLD ME THAT THE THROTTLE BODY NEEDS TO BE REPLACED! I CALLED FORD AND WAS TOLD THAT ALL THAT THEY CAN DO IS CLEAN AND RESET THE COMPUTER UNDER A CUSTOMER SATISFACTION RECALL. I PLAN TO DROP IT OFF TODAY AT A DEALERSHIP ON MY WAY HOME. UNFORTUNATELY, THE CAR NOW HAS OVER 109,000 MILES AND IS NOT COVERED UNDER WARRANTY. MY COMPLAINT IS THAT I REPLACED THE THROTTLE BODY IN 2010 AND IT IS MALFUNCTIONING AGAIN. I WAS TOLD BY FORD THAT IF THIS DOESN'T WORK, IT WILL NEED TO BE REPLACED AT MY EXPENSE. THIS APPEARS TO BE A COMMON ISSUE WITH THIS CAR AND I WANT TO SEE IF THERE IS ANYTHING THAT CAN BE DONE TO MAKE SURE THAT THIS IS FIXED CORRECTLY AND THE COST IS TAKEN ON BY FORD FOR THE FAULTY PART! *TR