NHTSA Complaint #10505749 — 2010 DODGE CHALLENGER

MY 2010 CHALLENGER RT BURST INTO FLAMES AT AN IDOL. THE ENGINE WIRE HARNESS SHORTED AND CAUGHT FIRE. THANKFULLY I AM A FIREFIGHTER AND SAVED THE VEHICLE. IT HAS LESS THAN 20,000 MILES ON IT. I AM FURIOUS DUE TO THE FACT THAT DODGE WILL NOT COVER IT UNDER WARRANTY WHICH IT SHOULD BE. IT IS A MANUFACTURES FAULT NOT MINE. IT WAS PARKED AND IDLING WHEN THIS HAPPENED. THANKFULLY THERE WAS NO ONE AROUND THAT COULD HAVE BEEN HURT. WHAT IF I WAS IN GRID LOCK TRAFFIC NOT A FIREFIGHTER WITH OUT THE PROPER EXTINGUISHER. A LOT OF PEOPLE COULD HAVE BEEN HURT AND THEIR VEHICLES CAUGHT FIRE. I LOVE DODGE. HAVE ALL MY LIFE. I AM BAFFLED THAT THEY WILL DENY COVERAGE. IT SICKENS ME THE LACK OF INTEGRITY AND CARE SHOWN. I HAVE TRIED NUMEROUS TIMES WITH THE DEALERSHIP (MEADOWLAND DODGE OF CARMEL NY) AND CORPORATE. NEITHER ONE COULD EXPLAIN WHY MY VEHICLE WILL NOT BE COVERED. NOR DID THEY HELP TO FIND OUT WHY. JUST A SIMPLE WE ARE NOT COVERING YOU DUE TO OUR FAULTY AND EXTREMELY DANGEROUS TICKING FIRE BALL TIME BOMB. HORRIBLE CUSTOMER SERVICE AND CARE. I WILL BE CONTACTING A LAWYER. ITS A $1200 PART I WILL NOT BE PAYING FOR THIS NOR WILL MY INSURANCE AND MY COPAY TO THEM. I DON'T CARE IF I LOOSE MONEY IN A LAWSUIT. IT IS THE SIMPLE PRINCIPLE OF THE MATTER. THIS WHOLE EXPERIENCE WITH DODGE HAS LEFT A VERY BITTER TASTE. THIS IS INEXCUSABLE. ITS LIKE DODGE ONLY CARES ABOUT MAKING MONEY AND NOT ABOUT THEIR LOYAL CUSTOMERS AND THE PUBLIC'S SAFETY OR CONCERN. I NOW HAVE TO PAY FOR A RENTAL OUT OF MY POCKET. I HAVE BEEN WITH OUT MY VEHICLE FOR OVER A MONTH. NOTHING HAS BEEN DONE TO IT. CORPORATE TOOK A MONTH JUST TO COME LOOK AT IT. SIMPLY FURIOUS. I PURCHASED THIS VEHICLE IN FULL. TRUSTING THE COMPANY SAVED UP OVER 5 YEARS INCLUDING MY COMBAT DEPLOYMENT PAY. I HAVE BEEN CONSTANTLY LET DOWN BY DODGE AND THE DEALERSHIP. I AM ALSO CONSIDERING MAKING THIS PUBLIC (NEWS, FORUMS, FACEBOOK). *TR