NHTSA Complaint #10505646 — 2010 GMC ACADIA STEERING

Complaint Details

ODI Number	10505646
Vehicle	2010 GMC ACADIA
Component	STEERING
Date of Incident	March 15, 2013
Date Filed	April 9, 2013
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

COULD HEAR A WHIRRING SOUND WHEN DRIVING AT LOW SPEEDS AND OR WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. TOOK THE VEHICLE TO OUR LOCAL DEALERSHIP AND WAS TOLD THE POWER STEERING PUMP AND RACK WERE BOTH LEAKING AND THE RACK WAS CRACKED. THE REPAIR WAS ESTIMATED TO COST APPROX. $1,800 FOR A VEHICLE THAT IS LESS THAN THREE YEARS OLD. IF WE ALLOWED THE PROBLEM TO PERSIST, THE POWER STEERING COULD HAVE GONE OUT AT ANY TIME. AMAZING THAT THESE PARTS HAVEN'T BEEN RECALLED SO THAT GMC CUSTOMERS WOULDN'T HAVE TO PAY TO REPLACE DEFECTIVE PARTS. *TR

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