NHTSA Complaint #10505417 — 2004 VOLKSWAGEN JETTA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10505417
Vehicle	2004 VOLKSWAGEN JETTA
Component	VEHICLE SPEED CONTROL
Date of Incident	September 13, 2010
Date Filed	April 2, 2013
Mileage	73,519 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON 3 DIFFERENT OCCASIONS, OVER 2 1/2 YEARS, WHILE ACCELERATING ONTO FREEWAY STEERING, BRAKES, POWER WENT OUT. IN FIRST INSTANCE, ACCELERATION OCCURRED. VIRTUALLY LOST CONTROL OF CAR FOR SEVERAL SECONDS BEFORE SYSTEM "KICKED IN" AGAIN. REPORTED TO DUBLIN VW (CA) 3 INCIDENTS. UNABLE TO DIAGNOSE. REFERRED TO VW OF AMERICA WHO TOLD ME THAT THE CAR WAS OPERATING AS DESIGNED - NOTHING WRONG. WHILE IN DEALERSHIP, SPOKE TO ANOTHER OWNER WHO EXPERIENCED SAME. OTHER OWNER WAS ALSO TOLD BY VW THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG. SOLD CAR TO OAKLAND VW IN 2013. ADVISED THEM THAT DUBLIN VW HAD COMPLETE SERVICE RECORDS. *TR

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