NHTSA Complaint #10505293 — 2007 MINI COOPER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10505293
Vehicle	2007 MINI COOPER
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 28, 2013
Date Filed	April 1, 2013
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I'VE BEEN A LOYAL MINI COOPER CUSTOMER FOR YEARS NOW BUT RECENTLY MY CAR SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. I GOT IT TOWED, AND THEY SAID MY TIMING CHAIN TENSIONER CAME OFF AND LITERALLY SLICED SOME PART OF THE ENGINE. THERE HAS BEEN TALKS ABOUT A "RECALL," BUT THEY HAVE NOT MADE IT OFFICIAL BECAUSE IT WILL COST THEM MILLIONS TO DO SO. MINI COOPER DID CONFIRM THAT THERE WERE DEFECTED TIMING CHAINS AND I KNOW SOME DEALERSHIPS CHANGED THE TIMING CHAIN FOR FREE BECAUSE OF THIS KNOWN DEFECT. MINI COOPER DID NOT INFORM ME ANYTHING AND NOW I HAVE TO EITHER PAY 5000 DOLLARS TO GET A USED ENGINE OR SELL MY CAR. I WORK FULL-TIME AND NOW I DON'T HAVE A CAR TO DRIVE TO WORK. *TR

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