NHTSA Complaint #10504906 — 2012 VOLKSWAGEN CC

NATURE OF THE MATTER; PURCHASE A CC 2012-VOLKSWAGEN FROM DEALERSHIP 7/3/12 WITH 9,972 DELIVERY MILES. ON 11/9/2012 TOOK CAR IN LOUD ROARING OCCURRING NOISE COMING FROM THE TIRES WHILING DRIVING AT FREEWAY SPEEDS 55MPH CONTI-PRO-2-354-17(23545R1794H) WHILE DRIVING ON FREEWAY SEEN LIKE THE TIRES OR GOING TO EXPLODE!! AGAIN TOOK VEHICLE BACK 02/05/13 I REPORT A LOUD OCCURRING NOISE COMING FROM FRONT TIRES MILES AT THIS TIME 20,058.AT THIS POINT THEY ROTATED THE TIRES THE LOUD ROARING NOISE WENT FROM THE FRONT TO THE BACK OF THE CAR. AT THIS POINT I WAS AFRAID TO PICK MY GRANDCHILDREN UP FROM SCHOOL DUE TO THE DEFECT TIRES!! ON 03/25/2013 TOOK VEHICLE BACK FOR THE SAME PROBLEM 22,250 MILES- FINALLY THE DEALERSHIP DECT THE PROBLEM THE TIRES ARE FAULTY- INSIDE - THE FAST YOU DRIVE ON FREEWAY THE NOISE GET LOUDER AND UN-SAFE. ONCE THE PROBLEM WAS FOUND CONTIENTAL- DIDN'T WANT TO WARRANTY - OR- EXCHANGE- THERE FAULTEE -TIRES-WHICH ARE POSSIBLE NOT SAFE. I HAD TO PAY TO CHANGE OUT THE TIRES, BECAUSE CONTIENTAL DID-NOT WANT TO STAND BEHIND THERE INTEGRITY, AND COMPLIANCE VALUES.... *TR