NHTSA Complaint #10504080 — 2007 NISSAN MURANO

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10504080
Vehicle	2007 NISSAN MURANO
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 20, 2013
Date Filed	March 22, 2013
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY CHECK ENGINE LIGHT IS ON CONSTANTLY SO TAKE IT TO A MECHANIC WHO TELLS ME THAT NISSAN HAS AN ONGOING PROBLEM WITH ITS FUEL SENSORS FOR YEARS AND YEARS ON MANY OF ITS MODELS AND HAS IGNORED IT. NOW I'M REQUIRED TO MAKE THE REPAIRS ON A FAULTY PART TO THE TUNE OF $655 BECAUSE MY CAR WON'T PASS INSPECTION OTHERWISE. NISSAN HAS PUT OUT A SERVICE BULLETIN (NTB07-069A) FOR CODE P0463 BUT WON'T HELP AT ALL WITH THIS OUTRAGEOUSLY EXPENSIVE REPAIR. CALLED THE DEALERSHIP AND MY WARRANTY DOESN'T COVER REPAIRS EITHER. FAULKNER NISSAN, HARRISBURG, PA SOUNDED LIKE I WAS THE 100TH PERSON CALLING ABOUT THIS ISSUE AND THEY WANTED NOTHING TO DO WITH ME. I AM SINGLE MOTHER, WORKING FULL TIME, SAVING TO SEND A DAUGHTER TO COLLEGE. I TAKE GOOD CARE OF MY NISSAN MURANO KNOWING IT IS VITAL TO MY ABILITY TO PROVIDE FOR MY FAMILY. I WILL NOW NEED TO BREAK THE LAW TO DRIVE IT TO GET TO WORK BECAUSE I DON'T HAVE $655 FOR THE REPAIRS. THIS IS DOWNRIGHT WRONG. NISSAN SHOULD STAND BY ITS PRODUCT AND FIX THIS ISSUE. PLEASE HELP. *TR

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