NHTSA Complaint #11271149 — 2007 NISSAN MURANO

MY FAMILY HAS OWNED A 2007 NISSAN MURANO FOR NEARLY 8 YEARS. IN THE LAST YEAR, MY WIFE HAS EXPERIENCED EXTREME TRAUMA AS SHE HAS HAD THE VEHICLE COMPLETELY DIE ON HER WHILE IN THE MIDDLE OF FREEWAYS, HIGHWAYS, AND RESIDENTIAL ROADS. WE HAVE HAD THE VEHICLE TAKEN IN AND INSPECTED BY MULTIPLE NISSAN DEALERSHIPS AND EACH VISIT HAS ONLY RESULTED IN THEIR RECOMMENDATION OF ROUTINE MAINTENANCE BEING SUGGESTED, SUCH AS TRANSMISSION FLUID EXCHANGE, BRAKE REPAIR, OR BATTERY REPLACEMENT. OUR MURANO HAS RECENTLY DECIDED TO REPEAT THESE SAME ISSUES AFTER OVER A YEAR OF NORMAL FUNCTION. MY WIFE WAS DRIVING THE VEHICLE NORMALLY AND ALL OF A SUDDEN SHE BEGAN TO LOSE POWER UNTIL THE CAR CAME TO A STOP AND THE FUNCTION OF THE VEHICLE STOPPED DUE TO WHAT APPEARED TO BE AN ELECTRICAL PROBLEM. AFTER ASSESSING THE ISSUE, I ATTEMPTED TO JUMP START THE VEHICLE WITH JUMPER CABLES, WHICH ALLOWED THE MURANO TO START, BUT ONCE IT WAS INDEPENDENTLY IDLING, IT WOULD AGAIN LOSE POWER AFTER AN ATTEMPT TO DRIVE THE VEHICLE. I AM HEAVILY CONCERNED FOR THE WELFARE OF MY WIFE AND DAUGHTER AS THEY DRIVE THIS CAR DAILY. THE NISSAN DEALERSHIPS THAT I TYPICALLY RELY ON FOR THESE CRITICAL REPAIRS HAVE BEEN NO HELP AND I AM AT A LOSS FOR WHY THIS HAS HAPPENED WITH SUCH A LONG TIME FRAME BETWEEN ISSUES. I HOPE THAT NISSAN WILL ISSUE A RECALL ON THIS PROBLEM AND RECTIFY ANY PRIOR REPAIRS THAT HAVE BEEN SUGGESTED AS A RESOLUTION TO THE ISSUE THAT MAY VERY WELL HAVE NOT RESOLVED THE TRUE ISSUE AT HAND. I AM IN DIRE NEED OF ANSWERS AS TO WHY A WELL MAINTAINED VEHICLE WOULD BE FINE ONE MINUTE AND THEN COMPLETELY INOPERABLE THE NEXT. THE VEHICLE HAS HAD MANY COMPONENTS REPLACED AND MAINTAINED TO PROLONG THE LIFE OF THE VEHICLE AND WITH 180K MILES HAS THE POTENTIAL TO CONTINUE FOR MANY MORE. I DON'T WANT TO POUR MONEY INTO THIS ISSUE THAT NISSAN NEEDS TO ADDRESS, AS I AM NOT THE ONLY ONE HAVING DEALT WITH THIS!