NHTSA Complaint #10503871 — 2000 BMW 328CI

THIS IS A FOLLOW-UP COMPLAINT TO MY NHTSA-ODI 10503685 INCIDENT DESCRIPTION, WHICH DESCRIBES A SERIOUS SUBFRAME FAILURE THAT OCCURRED TO MY CAR. THE FORTUNATE SURVIVORS OF THE MANY SUBFRAME FAILURE INCIDENTS WHO FILED A BMW 3-SERIES AUTOMOBILE SUBFRAME FAILURE COMPLAINT HAVE ALLEGED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE SUBFRAME ASSEMBLY DESIGN IN THESE CARS. ACCORDING TO THE NHTSA, ALL "COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS." "IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT, THE MANUFACTURER MUST PROVIDE A REMEDY AT NO COST TO THE OWNER." "WE DO NOT HAVE TO RECEIVE A SPECIFIC NUMBER OF COMPLAINTS BEFORE WE LOOK INTO A PROBLEM." "WE GATHER ALL AVAILABLE INFORMATION ON A PROBLEM." "YOUR COMPLAINT IS IMPORTANT TO US." THIS COMPLAINT SPECIFICALLY ALLEGES THAT THE MANY BMW 3-SERIES SUBFRAME FAILURE SAFETY COMPLAINTS HAVE (1) NOT BEEN USED BY THE NHTSA "TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS." (2) BMW IS NOT PROVIDING A REMEDY AT NO COST TO OWNERS BECAUSE THE NHTSA HAS EITHER NOT INVESTIGATED THE COMPLAINTS AT ALL, OR HAS NOT INVESTIGATED THEM SUFFICIENTLY TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS (!) (3) THESE COMPLAINTS ARE OF THE UTMOST IMPORTANCE TO ALL OF US WHO HAVE FILED THE COMPLAINTS. THE MISSION OF THE NHTSA SHOULD BE TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS IN ORDER TO PREVENT CRASHES, FIRES, INJURIES, AND FATALITIES; NOT VICE VERSA. NHTSA, I AM ASKING YOU TO PROMPTLY INVESTIGATE THESE BMW 3-SERIES SUBFRAME FAILURE SAFETY COMPLAINTS IN ORDER TO DETERMINE ONCE AND FOR ALL IF A SAFETY-RELATED DEFECT TREND EXISTS. *TR