NHTSA Complaint #10503788 — 2008 FORD ESCAPE

GOT OFF WORK DROVE ACROSS STREET, PARKED FOR AN HOUR, GOT BACK IN STARTED TO BACK UP AND IT WAS LIKE I DIDN'T HAVE POWER STEERING. LET OTHER CAR GO, CONTINUED ACROSS STREET TO GAS STATION TO CHECK UNDER THE HOOD. NOTHING LOOKED WRONG. STARTED CAR BACK UP AND WE HAD POWER VERY CONFUSED. I GUESS IT'S POSSESSED. LIKE WHEN THE HORN WOULD MAKE NOISE ON ITS ONE COUPLE YRS BACK. DIDN'T GET TOO FAR AND ALL OF A SUDDEN THE STEERING WHEEL MADE SHAKIN NOISE LIKE IT WAS GRINDING AND WE LOST POWER AGAIN. TURNED AROUND AND HEADED TO DEALERSHIP. THEY SAID IT WAS STEERING COLUMN CONTROL BOARD. 1400.00 TO FIX. DON'T HAVE THAT KIND OF MONEY. NEED TO SEE IF WE CAN INSTALL IT OURSELVES. FROM THE SOUNDS OF IT LOOKS AS IF THEY SHOULD HAVE THIS RECALLED, FOR WE WILL BE ON THE HUNT FOR A NEW CAR AND WE THOUGHT ABOUT A 3RD ESCAPE BUT NOT NOW. *TR