NHTSA Complaint #10503692 — 2003 TOYOTA AVALON

ON THIS DATE THE CAR WAS RECALLED FOR A STEERING COLUMN UPPER BRACKET REPLACEMENT. TODAY MARCH 19TH, WE TOOK THE VEHICLE TO OUR REGULAR MECHANIC FOR FRONT BRAKES AND TO CHECK BECAUSE THE KEY WILL COME OUT OF THE IGNITION WHEN THE CAR IS TURNED OFF AND IN DRIVE OR REVERSE RATHER THAN PARK. IT WAS ALSO POINTED OUT TO US BY OUR MECHANIC THAT THE STEERING WHEEL NO LONGER LOCKS WHICH HAS BEEN THE CASE SINCE THEY DID THE RECALL WORK BUT WE JUST REALIZED TODAY. HE THEN PROCEEDED TO TELL US ABOUT THE RECALL AND WE EXPLAINED WE HAD TAKEN IT IN FOR THE BRACKET. SO, IN SHORT, SINCE TOYOTA REPLACED THE BRACKET ON THIS RECALL, THE STEERING WHEEL NO LONGER LOCKS AND THE KEY WILL COME OUT IN DRIVE WHEN THE CAR IS TURNED OFF, WHICH SHOULD NOT OCCUR. *TR